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This article give you an explanation of each field found at the top of the Order Entry tab. Click on the Order Entry tab. 1. The first field is...

Overview: If a customer wants to repeat a previous order on a different day—whether it’s their regular weekly lunch delivery or a favorite catering package...

Overview Need to make changes to a customer's order after it's already been placed? CaterZen makes it easy to update order details—like date, time,...

With certain orders you may need to increase or decrease the standard delivery fee that you have in the system.   This article will show you how to do that....

This article will go over how to add a tip by a dollar amount or a percentage amount to a catering order while taking an order. 1 - You will be on the O...

This article will go over how to sort menu items that have already been taken in an order. 1 - You will be in the Order Entry tab and you will be taking...

Overview In CaterZen, you can either cancel or delete an order depending on the situation. While both options remove the order from active processing, t...

With certain orders you may need to increase or decrease the standard delivery fee that you have in the system.   This article will show you how to do that....

In this article, we will go over how to add a file to an order. For example the customer may have sent you a map of how to get to the delivery location. You...

Overview The Ticket Audit Log allows you to view a detailed history of almost every action taken on an order (ticket) from start to finish. Whether you ...