Support Center

Schedule a Training session To Learn A Feature on CaterZen 6

• Schedule A Training Session / Set Up Session
• Refund An Order - When adjusting menu items in the Order
• CaterZen Training Roadmap
• Quotes: Pending, Confirmed and Declined
• Ticket Audit Log

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Privacy Policy For CaterZen 2

• Privacy Policy For CaterZen
• Chowly Integration Overview

How Do I Update The Billing Information For My CaterZen Monthly Fee 1

• How To Update The Billing Information For Your CaterZen Monthly Fee

How To Access The Full Credit Card Number 1

• How To Access The Full Credit Card Number

How To Change A Delivery Fee 1

• How To Change A Delivery Fee

How To Delete An Order or Quote 2

• How To Delete An Order
• How To Delete a Quote

How Do I Log Into CaterZen 3

• How to Log Into Your CaterZen Account
• 2FA Log In
• Managing the 2FA Settings and Password

Adding, Editing Deleting Employees 2

• How To Add An Employee
• Testing

How To Change PDF Password 1

• How To Change the PDF Password

How Do I Change Menu Item Information 1

• How To Change Menu Item Information

Customers's View of Your CaterZen Account 1

• Customer's View of Your CaterZen Account

How To Quickly Change Menu Item Prices 1

• How To Quickly Change Menu Item Prices

Refund for An Order 1

• Refund for an Order

BrainTree 4

• Braintree Account Holders FAQ
• How Long Does it take for my Money to be Deposited from Braintree
• Which Codes Do I send to connect my Braintree to CaterZen
• Codes for Braintree

Menu Images 1

• Menu Images Warning