This article will go over how to to set up your Online Ordering Settings for your customers to go online and place orders.   This will include restaurant name/ location, order types you accept, customer online ordering settings and tips (gratuities).

Here is a video showing you how to access your Online Order Settings and explaining each field:


Here are step by step instructions showing you how to access your Online Order Settings and explaining each field:

1 - Click on the Admin tab - look for the Restaurant Locations sections - and click on the bubble for the Location that you want to work with.

2 - Once you click on your location you will then look for the Online Ordering Settings link.

3 - Once you click on Online Ordering Settings and new box will appear with Online Ordering Settings information.

4 - You can customize each section: 

A - Here is where you type in your Restaurant's Name or add a specific location under the Location Name box.

B - Here is where you check off the base type of Orders that you will accept.   To add customer order types please see the customer order type article.

C - Enable ASAP Ordering Option:  This will allow the customer to choose the first available time frame the order can be ready by.   You will need to select the minimum prep time in minutes.

D - If you don't want employees to be able to access CaterZen check off the Disable for Everyone.

E - If you ONLY want employees to be able to access CaterZen and NOT customers check the Disable for Public checked off.

F - By default we will have checked off Send All Order Immediately Upon Receipt.   If you decide you do not want this (which we DO NOT recommend) you can un-check this box.

G - If you want the customer to be able to add a tip at the end of the order and for the tip box to appear on the Order Entry screen, then check off Allow Tips to be added to Orders at Checkout.

H - Show a tip calculator next to the tip field at checkout:   If you want the tip calculator to appear on the checkout page in the customer view you will need to check this box off.  Setting a default % pre-fills in the amount of tip. In other words client is sort of forced to leave a tip, even though they can change it.

I - Set a default tip percentage:  You can have the system promote % rates to in your customers view.  10-15-18-20-25% are the choices. 

J - Hide "How many people in total is this order for?" On Checkout:  this will turn off the feature that ask the customer how many people they are placing the order for.

You have now customized your Online Ordering Settings.