Support Center

General Settings 9

• Online Order Settings
• Accounting Settings
• Edit Credit Card PDF Password
• Manage Employees
• Edit Admin Account Details

View all 9

Account Settings 8

• Customer Notifications
• Customer Order Reminder Email
• Store Order Notifications - Email Notification
• Store Notifications - Fax Notification
• Store Notifications - Phone Notifications

View all 8

Marketing Settings 12

• Marketing Letter Settings
• Loyalty Program
• Coupons Explanation For All The Fields You Will Find When Creating A New Coupon
• How to Create A Book A Meeting Page
• Using Your Book A Meeting Link

View all 12

Global Settings 48

• Customer Permissions
• Credit Card Processing
• Order Entry Settings - Hide Notification Settings
• Order Entry Settings - Pre-Select Notification Settings
• Order Entry Settings - Row Settings, Anniversary Reminder Setting, Ready Time Setting, Customer Detail Box Setting, Kitchen Ready Time Setting, Coupon Setting

View all 48

Restaurant Locations 15

• How To Create a New Location for your CaterZen Account (A New Location Bubble)
• Changing Your Location's Basic Information (Your Location's Name Bubble)
• How To Change or Add Your Sales Tax Rate (Sales Tax Rate Link)
• How To Create Your Online Order Settings (Online Ordering Settings Link)
• How To Change or Create Your Catering Hours (Dine In and Pick Up Hours)

View all 15

Menu Settings 23

• How To Change Menu Prices
• How To Create a Menu
• How To Create Menu Categories
• How To Add A Menu Item
• How To Create Menu Item Add Ons: Options, Extras and Toppings

View all 23

Kitchen and Production Report Settings 7

• Food Prep Report
• Prep Items Explained
• Kitchen Production Report
• Simple Menu Item Kitchen Production Formula
• Tablet Production Report

View all 7

Room/Private Party Room Booking 5

• How to turn on a Room/Private Party Room Booking time frame for your Custom Order Types
• How to Customize the Ticket Field Wording for you Custom Order Type Time Frames
• How to Add the Custom Order Type Serve End Time and Room Time fields to the Ticket Templates
• How does Serve End Time and Room Time look in the Order Entry tab
• How to Create A Room/Private Party Room Booking Event Using the Calendar tab